Shipping & Delivery
Free Worldwide Shipping
Enjoy free shipping on all orders of $300 USD or more.
Every order is carefully packaged and securely dispatched to ensure your purchase arrives safely and in excellent condition. A signature may be required upon delivery for high-value orders.
Trusted Global Delivery
We partner with established international courier services to provide secure and reliable delivery across the United States and worldwide.
Domestic Delivery
Reliable delivery across the United States with tracking provided once your order has been dispatched.
Available for customers who require expedited delivery for special occasions, appointments, or time-sensitive orders.
International Delivery
We offer expedited international delivery to selected destinations, including the United Kingdom, Canada, Europe, and Nigeria. Delivery times may vary depending on the destination, customs processing, and local courier conditions.
Secure Delivery
Orders containing luxury raw hair bundles, custom wigs, and other high-value pieces are carefully packaged and shipped with appropriate delivery protection.
For eligible orders, a signature may be required at the time of delivery to help ensure your package reaches you securely.
Order Processing
Ready-to-Ship Orders
Ready-to-ship pieces are typically processed and dispatched within 24–48 business hours after your order has been confirmed.
Once your order has been shipped, you will receive a tracking confirmation so you can follow its delivery progress.
Custom & Bespoke Wigs
Because every bespoke piece is carefully prepared to your specifications, custom orders require additional preparation time.
Please allow 5–7 business days for customization, which may include hand-plucking, lace customization, bleaching, styling, conditioning, and final quality inspection before your piece is dispatched.
Delivery Notes
Delivery times begin once your order has been dispatched and do not include the customization or processing period.
International orders may be subject to customs clearance, duties, or local import charges. Any applicable fees are the responsibility of the recipient.
If you have a specific delivery deadline, we recommend placing your order in advance and contacting our client service team before purchasing so we can help you determine the appropriate delivery option.